Terms and Conditions

Last updated: 19 June 2025

1. Introduction

Welcome to SPWorks. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.

These Terms constitute a legally binding agreement between you and SPWorks ("we," "us," or "our"). If you do not agree with these Terms, please do not use our website or services.

2. Definitions

"Services" refers to the website design, hosting, and maintenance services provided by SPWorks.

"Website" refers to the website located at spworks.com and any subdomains thereof.

"Subscription" refers to the monthly fee paid for our website services.

3. Services

SPWorks provides professional website design, hosting, and maintenance services for small businesses and sole traders. Our services include:

  • Website design and setup
  • Website hosting and technical maintenance
  • Free subdomain ([yourbusiness].spworks.com)
  • Optional custom domain name services (additional annual fee applies)
  • Content updates as reasonably requested

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuance.

4. Subscription and Payment

Our services are provided on a subscription basis for a flat monthly fee of £9. Payment is due monthly in advance and will be automatically charged to your designated payment method.

If you opt for a custom domain name, the annual cost (typically between £10-£30 per year) will be added to your first month's invoice and then annually upon renewal. Domain costs are passed on to you at cost, with no markup.

All payments are non-refundable except as expressly stated in these Terms or as required by applicable law.

We reserve the right to change our prices at any time, but will provide at least 30 days' notice before any price changes take effect.

5. Cancellation

You may cancel your subscription at any time. Upon cancellation, your website will remain active until the end of your current billing period, after which it will be taken offline.

Domain names are typically registered for a full year and cannot be refunded. If you cancel your subscription, you will not be charged for domain renewal in subsequent years.

6. Domain Name Ownership and Transfer

Any domain names purchased by SPWorks on your behalf are registered and owned by SPWorks, not by you. This arrangement allows us to manage all technical aspects of your website efficiently.

If you cancel your subscription and wish to retain ownership of your domain name, you may request a transfer of domain ownership to your designated domain registrar. A domain transfer administration fee of £30 will apply to cover the costs associated with this process.

If you do not request and pay for a domain transfer within 30 days of cancellation, SPWorks reserves the right to retain, sell, repurpose, or allow the domain to expire at our sole discretion. SPWorks is under no obligation to maintain ownership of the domain after your service has been terminated.

7. User Responsibilities

You are responsible for providing accurate and up-to-date information for your website. You agree that all content you provide for your website will comply with all applicable laws and regulations and will not infringe upon the rights of any third party.

You agree not to use our services to:

  • Engage in any illegal activities
  • Violate any third-party rights, including intellectual property rights
  • Distribute malware or harmful code
  • Engage in activities that could disrupt or interfere with our services
  • Publish content that is offensive, defamatory, or otherwise objectionable

We reserve the right to remove any content that, in our sole discretion, violates these Terms or is otherwise objectionable.

8. Intellectual Property

All content and materials available on our website, including but not limited to text, graphics, logos, button icons, images, audio clips, and software, are the property of SPWorks or its content suppliers and are protected by applicable copyright laws.

You retain ownership of all content you provide for your website. By providing content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing our services to you.

Upon cancellation of your subscription, this license will terminate, except as necessary to comply with legal obligations.

9. Limitation of Liability

To the maximum extent permitted by law, SPWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or the like that may be transmitted to or through our services by any third party

Our liability is limited to the maximum extent permitted by law, and in no case shall our liability exceed the amount paid by you for the services in the 12 months preceding the event giving rise to the liability.

10. Indemnification

You agree to defend, indemnify, and hold harmless SPWorks and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to our services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our website and/or sending you an email. Your continued use of our services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and SPWorks shall be brought exclusively in the courts located in the United Kingdom.

13. Contact Information

If you have any questions about these Terms, please contact us via the contact form on our website.

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